What is Reputation Management?
Customer reviews can make or break your online reputation. Unfortunately, the majority of customers that are motivated to leave reviews often end in a negative review. With the HOTH STARS Reputation Management Software, you can get more positive customer reviews on ANY site of your choice, and privately handle any unfavorable reviews!
Get More Customer Reviews
We’ll help you collect reviews anywhere: On your email footer, your thank you page, or send it to your email list. If they rate you positively with 4 or 5 stars, they instead are prompted to leave a review on any site you choose! If the customer rates you 1-3 stars and expresses negative sentiment, they are prompted to send you a message privately – giving you a chance to handle the issue.
Get Reviews On The Sites That Matter Most
With our review platform, you can custom select which site(s) you want your positive reviews on. Choose from over 50 review sites including Google, Yelp, Facebook, and more!
Prevent Negative Reviews
Many bad reviews are caused by a simple misunderstanding that could be prevented. By pre-qualifying reviewers with our 5 star rating system, customers that would have left negative reviews are brought to a form where you can handle the issue privately. This gives you a chance to solve the issue before they leave a public review.
Not only can you increase your reviews, we monitor reviews left anywhere so that you can quickly respond in case you need to!
Review Social Sharing
You have the option to share positive reviews to social media to keep your stream full of positive sentiments. Installation, setup, and management is offered for Twitter and Facebook.