Reliable, expert IT support tailored to your business needs.
Why choose Computers Made Easy for IT helpdesk in Vancouver?
Dedicated Tier-3 Technician Support
Get the peace of mind you deserve with our proactive IT support.
Our dedicated Tier-3 certified technicians are your direct point of contact for any issues or concerns. With a 15-minute average response time, we’re always ready to help.
Our team of 18 IT technicians is available 24/7/365 to ensure your IT systems run smoothly. We’ve been in business for 27 years, supporting over 10,000 users and 300 companies across the US.
Let us handle your IT needs so you can focus on what matters most.
You deserve the best when it comes to IT helpdesk support.
That’s why we provide a dedicated Tier-3 certified technician as your direct point of contact for all issues and concerns. Our expert technicians understand your business and provide customized solutions tailored to your needs. With 27 years in business and a team of 18 IT technicians, we guarantee 99% uptime and a 15-minute average response time.
Experience the difference of having a dedicated expert on your side, ready to resolve your problems quickly and efficiently.
You need clear and transparent guidelines for your IT helpdesk services.
Our structured Service Level Agreements (SLAs) outline exactly what is covered and how our team will respond to various types of issues. With over 10,000 users supported and a 5-star rating, we’re committed to providing you with the highest level of service. Our SLAs give you the confidence to know what to expect and how to maximize the value you get from every service desk request.
Trust in our expertise and let us handle your IT helpdesk needs.
You deserve IT helpdesk services that meet the highest standards of quality and consistency.
Our contractually guaranteed service levels outline the minimum quality and consistency of our services, giving you complete confidence in the ROI and value you receive.
We follow ITIL standards, ensure all staff is HDI certified, leverage advanced BMC tools, and consistently receive above 97% CSAT responses. With over 300 companies supported across the US, you can trust us to deliver the best IT helpdesk services in Vancouver.
Expect a swift, reliable response from our IT helpdesk in Vancouver. Our team, with 18 IT technicians on staff, is ready to tackle your IT issues 24/7/365. We guarantee a 15-minute average response time, ensuring your business stays up and running. With over 27 years in business, we’ve got the experience to handle any IT challenge.
The IT helpdesk service in Vancouver stands apart with a commitment to your success.
Offering a money-back guarantee and a no-obligation opt-out clause, you can have peace of mind in the value you receive. Adherence to industry-leading standards and consistently high customer satisfaction ratings demonstrate a dedication to keeping you focused on what matters most.
Absolutely! The Vancouver IT helpdesk provides comprehensive cybersecurity coverage to safeguard your business.
Protection against a wide range of threats, including ransomware, DDoS attacks, and mobile malware, is included. Services encompass IT forensics, cloud security, SIEM services, and penetration testing.
A proactive approach lets you concentrate on your business without worrying about data breaches.
The IT helpdesk service in Vancouver tailors support to your business goals.
A dedicated Tier-3 certified technician acts as your direct point of contact, ensuring expert problem resolution at all times.
A structured onboarding process quickly implements improvements that align your IT with your business objectives. Support for your success is the top priority.
Absolutely! The Vancouver IT helpdesk service we offer comes as part of our managed service offering and covers all your IT outsourcing needs.
Services range from IT staff augmentation and IT project management to co-managed IT services and industry-specific IT outsourcing. A structured client onboarding process ensures a smooth transition and alignment with your business goals.
Support is available every step of the way.