Finding the Perfect Business VoIP Phone Services and VoIP Systems

In today’s modern world, many businesses are shifting towards a work-from-home culture. Working from home can have many benefits, including a more flexible schedule and the ability to hire talented people that may not be close to the office. However, there are many challenges associated with working from home and not at a business. One of the biggest challenges for a business adopting remote work is finding a reliable and robust VoIP phone service. Having a strong business VoIP phone service in place will not only make your business more productive, but it will also save you money. Small business VoIP services can also benefit your customers and clients, driving more sales and growing your business. If you are ready to take your business further, be sure to invest in strong business VoIP phone services for your team.

The Computers Made Easy Difference

Here at Computers Made Easy, we know firsthand the importance of having strong business VoIP phone services in place. That is why we wanted to provide the very best in small business VoIP services to make the transition to remote work as seamless as possible for our customers. We have an entire suite of business VoIP phone services designed with sophistication and ease of use at the core.

If you are ready to adopt more reliable business VoIP phone services or have any questions on how the right small business VoIP system can help your business grow, we are ready to help!

How the Right Small Business VoIP Services Can Help Your Company Grow

At the end of the day, the goal of any business is to grow and prosper. With this line of thinking, it only makes sense that you would want to adopt the very best in a small business VoIP system. The business VoIP phone services we offer can help your business stay productive and save money by introducing advanced AI and automation into your workflow. We also offer customer-facing tools designed to keep customers happy and drive sales.

Providing a Contact Center as a Service

The current customer service experience for a business is flawed even at the best of times. Customers often complain of having a confusing experience when dealing with a business. They have difficulty communicating with agents and finding relevant information. This can cause severe frustration for your customers.

Where Computers Made Easy Comes In

We know that when your customers have a bad customer service experience with your business, they are significantly more likely to seek out other business VoIP alternatives.

For this reason, we offer a contact center as a service (CCaS) solution as one of our VoIP services. CCaS for your business is designed to give your customers the best experience possible while also increasing productivity. We accomplish this by using an omnichannel approach to customer service and sales. Our CCaS VoIP phone solution provides a system focused on accessibility. We provide a business VoIP phone service that provides better visibility and allows your customers to get the information they want when they want it.

The VoIP Service and System CCaS Can Help Boost Productivity

So much of the working day can be wasted doing menial tasks. Through advanced AI, data gathering, and automation, the employees of your business can spend less time focused on mundane work and more time on tasks that keep them engaged and motivated.

Let Customer Satisfaction Take Front and Center for Your VoIP Phone System

Today’s customer wants a more personal experience with a business. They want to feel like they are being taken care of while also being respected. A CCaS VoIP service, through Computers Made Easy, gives you the tools you need to put your customers first. We do this by offering features focused on creating a more personal experience for your customers at every stage.

Bring Your PBX Phone System to the 21st Century

If you look at current business trends, you know that work-from-home jobs are here to stay. In fact, 77% of businesses polled stated they were more productive as a company after switching to remote work.

However, while working from home can lead to higher productivity, you need the right business VoIP phone services in place to provide a strong foundation. A great way to start is by updating your PBX system and moving it to the cloud.

Integrate Your Existing VoIP PBX System with Microsoft Teams

The great thing about integrating your existing PBX system with Microsoft Teams is there is minimal downside. For instance, we don’t require you to get a new PBX system. You can use the one you already have in place. Furthermore, there are zero complex integration hoops to jump through, no number porting, or cumbersome user training. It is important to note that you will need the “Phone System” add-on for Microsoft Teams for the integration to be successful. Enjoy all the benefits of having your PBX system on the cloud through Microsoft Teams without any of the headaches.

The Benefits of Fully Utilizing Microsoft Teams for Your Business VoIP Phone Services

As we continue to march towards work-from-home permanence, businesses, both small and large, have grown to rely on Microsoft Team’s advanced all-in-one platform. Microsoft Teams is reinventing how businesses communicate by providing advanced features with collaboration at the core.

We fully embrace the opportunity Microsoft Teams provides for fully remote work and want to ensure you can take advantage of all the features offered. That is why we offer services designed to take your existing PBX and integrate it with Microsoft Teams.

Use VoIP Direct Routing for Microsoft Teams

Through our direct routing solution at Computers Made Easy, we can take the power of Microsoft Teams and leverage it with the Public Switched Telephone Network (PSTN). This creates a communication solution that will help you save money while at the same time enhancing the overall call quality.

Direct routing for Microsoft Teams allows an employee to have all the functionality of a switchboard or phone without ever leaving the Microsoft Team’s ecosystem. This can include making, receiving, or transferring calls.

We take pride in our ability to save you money on your communication costs. We do this by providing unmatched customization when it comes to calling plans. Unlike Microsoft, who only offers one-dimensional call plans that often don’t match customers’ wants and needs, we take a more personal approach. All our calling plans are completely customizable. There is no need to pay for call time or features you don’t need. Allow us to build you a perfect direct routing plan that fits your budget and needs.

How the Cloud is Helping Create Fax Solutions for Businesses

For many businesses, small and large, faxing still plays a significant role in communication. However, faxing can often be overly complicated, time-consuming, and expensive. As we move closer to a remote work world, we need a fax solution designed for ease of access and remote functionality. Computers Made Easy’s cloud faxing solutions are the perfect fit for the work-from-home lifestyle.

The Benefits of the VoIP Service Cloud Fax Solution

You are using too much paper with your fax machine. It takes space, is a waste of money, and slows down your productivity. Cloud faxing solves these issues by decreasing the amount of paper you use, cutting down on wasted ink cartridges, and speeding up your workflow. With cloud faxing, you can access your documents from anywhere in the world without worrying about missing an important fax.

If you are ready to learn more about business VoIP phone services, we are ready to speak with you today!