Exploring The Different Benefits of 8 Different Types of Managed Services

Jan 25, 2025

Managed IT services is the name for the business model that managed IT service providers (MSPs) offer. It involves businesses outsourcing their IT work to a third-party partner. While this model sounds straightforward, there are different types of managed IT services that offer different benefits.

“Consider your IT goals before you pick your MSP. Different MSPs provide different services, and not all will have the services that you need to achieve your key goals.” – Danny Tehrani, CEO of Computers Made Easy.

No matter which types of managed services you choose, an MSP will always boost your business operations. Case in point, simply using an MSP can cut your IT costs by 25% while improving your operational efficiency by 50%.

However, there are also unique benefits that come with each specific type of managed IT service. This article will explain 8 unique services and the unique benefits each one can provide.

8 Types of IT Managed Services & The Benefits of Each One

1. Fully Managed IT

Fully managed IT services provide end-to-end technology management for businesses. Providers take full responsibility for all of your IT management tasks. As a result, your organization can focus on core operations without worrying about technology issues.

Key benefits

Reduces downtime
Offers predictable IT costs
Frees internal teams to focus on strategic projects instead of routine IT tasks

Work With an Established MSP that has a 97% Satisfaction Rating

Work With Our Team

2. Co-Managed IT

Co-managed IT services combine the strengths of your in-house IT team with the expertise of a managed service provider. This flexible approach helps you fill skill gaps, manage peak workloads, or access advanced tools. You stay in control of core IT operations while gaining extra support where needed.

Key benefits

Adds temporary or permanent IT help during high-demand periods
Provides specialized tools and expertise your team might not have
Boosts efficiency by sharing responsibilities between teams

3. Managed Cloud Computing Services

This type of service takes care of your cloud-based systems, including storage, applications, and servers. Providers handle everything from deployment and scaling to security and performance monitoring, which is a big advantage, considering that 41% of companies report a cloud skills shortage.

Key benefits

Easily scales your resources to match business growth
Protects your data with advanced cloud security measures
Simplifies cloud management

4. IT Infrastructure Management

IT infrastructure management focuses on maintaining and improving your organization’s hardware, software, servers, and data centers. Service providers monitor your infrastructure, fix issues, and make updates to ensure everything works efficiently.

Key benefits

Extends the lifespan of hardware assets
Enhances system reliability
Improves overall system performance

Please note that IT infrastructure management encompasses a wide range of services. Here are a few examples.

Service	Description	Key Benefits
*Server Management*	Monitoring, updating, and maintaining physical and virtual servers.	Increases reliability and uptime.
*Network Management*	Managing routers, switches, and network performance to support smooth operations.	Enhances connectivity and reduces downtime.
*Data Center Management*	Overseeing physical and virtual data center environments, including power, cooling, and security.	Improves data availability and resource efficiency.
*Hardware Lifecycle Management*	Tracking, maintaining, and replacing IT hardware assets.	Extends asset lifespan and reduces maintenance costs.
*Software Updates and Patching*	Ensuring systems run the latest updates to address vulnerabilities and enhance performance.	Reduces security risks and boosts system stability.
*Storage Management*	Optimizing data storage systems for efficient use and reliability.	Enhances data access speeds and storage capacity.
*Disaster Recovery Planning*	Preparing systems and infrastructure for recovery in case of disruptions or failures.	Minimizes downtime and protects critical data.

5. Managed Network Security & Virtualization

Managed network security and virtualization protect your IT systems and make your network more efficient. Providers implement tools like firewalls and encryption to block unauthorized access. Virtualization reduces the need for physical equipment by allowing multiple systems to run on the same hardware.

Key benefits

Protects your network against malware and hackers
Optimizes resource use through network virtualization
Reduces costs by minimizing the need for physical hardware

6. Managed Communications Services

Managed communications services manage tools like VoIP phone systems, video conferencing, and messaging platforms. These services ensure smooth operation, troubleshoot issues, and handle upgrades. This upgrade will bring additional benefits. For example, most businesses will save 30% to 50% on their phone costs by switching to VoIP.

Key benefits

Improves collaboration
Ensures high-quality calls and fewer interruptions
Simplifies platform management

7. Managed Security Services

Managed security services protect your IT environment by watching for potential threats and fixing vulnerabilities. These services include real-time monitoring, advanced anti-malware technology, threat detection, and compliance checks. Providers secure your systems to reduce risks and keep your data safe.

Key benefits

Reduces your susceptibility to cyber threats
Protects sensitive data from unauthorized access
Helps your organization stay within required compliance standards

Learn More About Managed IT Services on Our Blog
The Complete Guide to Managed IT Pricing and Costs
Why Managed IT Services Are Important for Your Business
6 Managed Services Provider Challenges You Should Know

8. Managed IT Support Services & Computer Repair

Managed IT support and computer repair services handle technical issues and hardware fixes. Providers offer helpdesk assistance, repair damaged equipment, and ensure systems stay operational. This service minimizes disruptions to your work and keeps your technology functioning.

Key benefits

Quickly solves technical problems to avoid delays
Repairs devices to extend their usability and provide cost savings on replacements
Improves employee productivity by providing reliable IT assistance

Count on One of The Pacific Northwest’s Most Reliable MSPs
Vancouver, Washington	Portland, Oregon

Enjoy All 8 of These Types of Managed IT Services With Computers Made Easy

You don’t need to work with 8 different MSPs to reap all the benefits of all 8 of these services. All you need to do is find a great MSP who can do all of the above.

That MSP is Computers Made Easy. We offer a comprehensive range of managed services that include everything that we talked about in this article. We also offer additional services that go beyond these 8.