Why Managed IT Services Are Important for Your Business

Mar 14, 2023

For businesses, large and small, having a managed service provider (MSP) is now a necessity in order to remain competitive and keep up with the latest technology. 

It is no wonder managed services are becoming so popular, as they offer a number of benefits, including peace of mind, around-the-clock support, as well as cost savings and increased profitability. 

In fact, so many businesses are looking to adopt the benefits of managed services that the global managed services market is expected to register a compound annual growth rate (CAGR) of 13.6% from 2023 to 2030. 

In this blog post, we’ll explore some of the reasons why managed services are essential for businesses today, how they compare to internal IT teams, as well as how you can get started in choosing an MSP that suits your needs!  

Read on to learn more about why managed services are important in helping your business succeed.

Image Credit: Computers Made Easy (CME)

Understanding Managed Services Importance 

Before diving directly into the IT managed services value proposition and why managed services are more effective than internal teams, let’s first define what they are. 

Managed services are a form of outsourcing where processes and responsibilities are taken on by an external provider. 

These services help you free up your existing resources and focus on other areas of your business, giving you space to grow. 

Managed services cover everything from:

• Day to day managed IT
• Network monitoring, architecture, and management 
• Cloud computing
• Disaster recovery  
• IT helpdesk 
• IT consulting 
• Proactive monitoring and management 
• Remote and on-site support

Why Use Managed Services? The Benefits

It is not a responsible business decision to underestimate managed services’ importance in the technological age we live in today. 

In doing so, you miss out on a wide array of benefits – from reduced operational costs, access to state-of-the-art technology, and greater scalability.

Let’s explore the IT managed services value proposition and learn why managed services providers can be so beneficial to your business.  

Comprehensive Support 

Managed IT services provide businesses with access to 24/7 expert support and IT maintenance, allowing them to stay up-to-date and organized while freeing up valuable internal resources. 

Time Optimization

This extra support helps you and your team free up time to focus on key aspects of operation such as expanding into new markets, creating new products, and developing existing services. Access to the latest technology also makes it easier for you to perform tasks more efficiently.

Cost Savings

Managed IT services are cost-efficient due to reduced operating costs and cost-effective managed service offerings like break/fix and fixed monthly fee pricing models. 

Diverse Insight

Why use managed IT services? All of the expertise needed for successful IT performance can be attained without needing an internal staff dedicated to the task. 

Scalability

In using managed services, you’re able to access the most up-to-date technology without having to make large upfront investments in hardware and software. This aids in easier scalability and growth within your company at a fraction of the cost of integrating these services with an internal IT team.

Fast Problem Solving

Technical teams can address issues quickly and do regular maintenance to reduce unexpected problems with managed services providers (MSPs).

Enhanced Cybersecurity

Managed services are important for the cybersecurity expertise they offer. 

By routinely scanning systems and networks for vulnerabilities, deploying firewalls to restrict access to sensitive resources, monitoring web traffic and user activity on the network, and updating security protocols, MSPs ensure your data and systems remain protected. 

Image Credit: Computers Made Easy (CME)

Why Managed Services Are Better Than Internal Teams  

Another reason why managed IT services are great is that they are the more cost-effective solution when compared to an internal IT team. 

By outsourcing these services, the upfront cost for large IT investments is eliminated, allowing you to manage your cash flow and capital expenses more effectively. You also no longer need to worry about expensive maintenance fees associated with product updates and upgrades as it is usually included within the service agreement of the provider.

This is just one example of why managed IT services are better than relying solely on internal resources. 

451 Research surveyed 451 large businesses in 2022 and found that 45% planned to partner with a managed security services provider in the near future – with many already working with one.  

Here are some other reasons why managed IT services are superior:

• Outsourced IT teams have access to a wider array of technology tools and expertise – tools that can be costly for you to develop internally 

• Transparent service level agreements ensure uptime guarantees and response times providing peace of mind that your business will run smoothly and be able to access support when needed 

All in all, it’s clear why managed IT services are better for reducing costs and leveraging the latest technologies. 

Why use managed IT services from another provider when you can receive the best with Computers Made Easy? 

Check out these additional resources to learn more about why managed service providers are so helpful and how we can help! 

Why Choose Computers Made Easy (CME)?

For 27+ years, Computers Made Easy (CME) has been providing small to medium-sized businesses with a quality of service in managed IT that you won’t encounter anywhere else. 

Our experts manage your entire IT infrastructure while you and your team gain time to focus on your core business objectives. 

With a 99.9% uptime guarantee, 15-minute response time, and 100% CSAT rating, your business can be confident knowing you’re receiving the very best quality of service while you focus on expanding your capital expenditures. 
Why use managed IT services? From cost savings to enhanced productivity, find out why we’re the best choice to help your business thrive. Contact us today!