Gain access to seasoned IT engineers and receive personable technical wherever you are.
Why choose Computers Made Easy for remote helpdesk services in Portland?
✔️ Detect and respond to threats in real time with 24/7/365 Portland IT support and monitoring.
✔️ Solve problems promptly and effectively with a 30-minute avg. response time for technical support.
✔️ Mitigate recurring IT issues with adaptive strategies from our professional services team and IT helpdesk.
✔️ Experience less back and forth in solving IT issues with a comprehensive ticketing system.
✔️ Ensure your service levels remain consistent with clear guidelines for our service desk.
Request a Quote: (888) 565-4954
Complete IT Support For Your SMB
Computers Made Easy (CME)’s information technology help desk services offer high-quality support and assistance for your business.
Our remote support team is on hand to assist you with any issues that may arise during your ongoing IT operations.
With a commitment to rapid resolution, we also ensure that any issues will be addressed within 15 minutes on average.
If a technical issue arises, you can rest assured knowing that our team is always on hand to help you in a timely manner with remote helpdesk services.
Every Day, Every Hour, We Are Here To Help
We offer world-class outsourced helpdesk support in Portland to help you get back on track.
24/7/365, our support company is ready and available to provide you with fast and effective assistance to resolve IT issues before they have an opportunity to threaten your productivity.
Our agile approach and round-the-clock monitoring will help you minimize downtime, respond to security threats sooner, and keep your business running smoothly.
Create a More Cyber Secure Environment
When you outsource your IT help desk to a trusted provider like Computers Made Easy, you can rely on experts to provide quick, reliable repairs that help your systems stay running smoothly.
Located in Portland, our teams provide 24/7 monitoring with alerting and remediation to help you detect and solve problems sooner.
Outsource your IT help desk to improve incident response and create a more cyber-secure business environment today.
Computers Made Easy’s IT helpdesk in Portland, has got you covered.
Analyze Your IT Performance with Quarterly Reports
Our comprehensive IT helpdesk outsourcing services provide an overview of all your recent issues and support tickets that need to be resolved.
In addition, we also deliver recurring performance reports and satisfaction reviews so you can monitor the collective performance of your IT over time – and if necessary, tailor your IT strategy with the help of our vCIOs to better meet your goals.
Clear and Transparent Service Level Agreements (SLAs)
We know a clear understanding of expectations is important when you are outsourcing IT helpdesk services.
That’s why we provide you with a Service Level Agreement (SLA) upon signing your contract that clearly outlines what’s covered in your service plan.
Dedicated to excellence, our team strives to ensure the highest performance levels for your satisfaction and success.
Providing Portland businesses with IT support
End users supported by our IT support services
Average response rate for help desk support inquiries
Regardless of the unique needs or requirements of your business, our IT helpdesk outsourcing teams are ready to help you solve problems in the following areas:
Whatever the issue, our experienced technicians can help you fix it and get back to work promptly.
At Computers Made Easy, we understand that no two businesses have the same managed IT support needs.
That’s why we provide customized support packages designed for small businesses like yours – to help fit your unique needs and requirements.
In partnering with us, you’ll have the option to create a package tailored to your business with three choices of managed helpdesk support tiers – from gold, silver, to platinum.
This multi-tier support model allows for an optimal experience without wasting your IT spend on unnecessary services.
Receive a quote for our managed helpdesk services today!
To keep you focused on what matters most, we actively monitor the IT landscape, resolve issues promptly, and implement safeguards to prevent issues from arising again.
We work collaboratively with your team, or fully take the reins on your managed IT services and support while you focus on growing your business.
Our level of involvement is entirely up to you. Rather than trying to make your business fit our solutions, we tailor our solutions to fit you.
Get in touch to learn more about our helpdesk service in Portland.
Partnering with us means maximizing your IT budget.
You won’t find excess spending here – our team takes the time to understand your organization needs and offer solutions tailored to meet those requirements.
For a more customized experience, our pricing plans also adapt to the size and scope of your company to ensure cost effectiveness.
Get in touch to receive your free consultation for our helpdesk service in Portland now.
At Computers Made Easy (CME), we understand how worrisome and time-consuming IT issues can be for your business.
Because of this, our team leverages all of our resources to provide fast solutions for your computer network support.
Our customer service is second to none, and we are committed to protecting your productivity.
Want to learn more about what makes our managed helpdesk services so special? Book a consultation now!
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