Vancouver IT Helpdesk Services

Experience swift IT solutions with our 15-minute average response time.

Trusted by Leading Vancouver Companies

Achieve 99% Uptime with Our IT Helpdesk in Vancouver

Reliable, expert IT support tailored to your business needs.

Why choose Computers Made Easy for IT helpdesk in Vancouver?

✔️ Get sudden IT issues solved fast with our 24/7/365 IT support and monitoring

✔️ Benefit from flexible, customized IT service packages tailored to your needs and growth goals

✔️ Avoid long-term commitments with our no-contract lock-in policy

✔️ Get expert solutions
with our dedicated Tier-3 certified technicians

✔️ Receive on-site technical support anywhere in the US and Canada

Request a Quote for our IT Helpdesk Services

About Computers Made Easy’s IT Helpdesk

Our IT helpdesk team answers calls in minutes and resolves issues fast so you experience less downtime and frustration.

Hear From Our Satisfied Clients

I purchased a new computer for my business from Computers Made Easy, the price was right and the service was excellent. Jason made sure all my programs and files were transferred from my old computer to the new one. If you need a company that is knowledgeable , and courteous and will do a good job give Computers Made Easy a call!

Our company uses CME for all of our IT needs, from computers and iPads, as well as handling our main terminal server for our construction and development sides. They are always very responsive and work to solve the issue, not closing tickets until the issue is resolved, no matter the size of the problem. It is nice to work with a company that handles the very small issues the same as the larger ones. I would recommend CME for any IT needs, from large to small.

We recently made a change to Computers Made Easy and they have been fantastic. We are a fairly demanding company between our growth and expectations and CME has never come close to letting us down. They know their stuff, they are reasonably priced, flexible and they are easy to talk to.

The team at Computers Made Easy is always courteous, knowledgeable and helpful. At our small business, we may not have many problems with computers, but when we do, we are always confident that CME will get us back on track. What really makes me feel good about CME is that I never feel intimidated when I work with them. They are the computer experts but never make me or any of my staff feel that our questions are insignificant or silly. Computers Made Easy has made my job easier!

Team CME,
At the size of our business and the amount of interaction our staff has w/ our ERP system and remote dependency, we cannot afford a blimp in our IT. In years past, we did not have as reliable uptime as we do now – thanks to each of you and your dedication to service our team! THANK YOU! There is no question our IT is in great hands with CME, and am grateful to each of you for the expertise and passion you bring to our organization. The relationship we have is a true partnership!

Here’s to an outstanding 2016 . . . and beyond!

It gives me great pleasure to recommend Computers Made Easy to your firm. I have personally worked with Computers Made Easy Inc. for the last four years and our company has been with them for several years. In that time, they have been excellent and have provided us with the best service. They are always ready and willing to jump in and fix any computer/server issues we may be having on a momentâ€™s notice. I recommend Computers Made Easy Inc. with enthusiasm and confidence that you will be as happy with their service as we are.

They ALWAYS know how to fix any problems that come across our way. They are fast, reliable, and super friendly. We have had them 8 years and still very happy with there service. Highly recommend them.

As a business owner, I look at each of my business to business relationships as an intregal part of my success team. These relationships are key to any business that want to grow and expand. I have greatly benefited from Danny and his team of qualified technicians. They are problem solvers and professionals at their craft; computer systems and networking. Let go of your computer worries and stresses… hand it over to CME. You won’t regret it.

We have been with CME for a few years now for ALL of our law firm and personal computer issues. I simply cannot say enough about their responsiveness. Just last week I had an issue at 11pm in the evening, at home on my remote connection, and Danny responded immediately and fixed everything. We deeply value their services.

COMPUTERS MADE EASY

IT Helpdesk in Vancouver, WA

Top IT Helpdesk Services You Can Trust

24/7/365

IT helpdesk services

27+ Years

As a trusted source for IT helpdesk

99.999%

Network uptime guaranteed

See Our Other IT Services in Vancouver

Managed IT Services Vancouver
IT Company Vancouver

IT Support Vancouver
IT Consulting Vancouver

Key IT Helpdesk Services We Offer

Proactive IT Support

Reliable Cybersecurity

Flexible IT Services

Customized Computer Repair

Structured Client Onboarding

Proactive IT Support

Reliable Cybersecurity

Flexible IT Services

Customized Computer Repair

Structured Client Onboarding

Did Your Last IT Employee Suddenly Leave You Without IT Management?

Allow us to step in and save the day!

Experience Unparalleled IT Helpdesk Support in Vancouver

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Dedicated Tier-3 Technician Support

You deserve the best when it comes to IT helpdesk support.

That’s why we provide a dedicated Tier-3 certified technician as your direct point of contact for all issues and concerns. Our expert technicians understand your business and provide customized solutions tailored to your needs. With 27 years in business and a team of 18 IT technicians, we guarantee 99% uptime and a 15-minute average response time.

Experience the difference of having a dedicated expert on your side, ready to resolve your problems quickly and efficiently.

Structured Service Level Agreements

You need clear and transparent guidelines for your IT helpdesk services.

Our structured Service Level Agreements (SLAs) outline exactly what is covered and how our team will respond to various types of issues. With over 10,000 users supported and a 5-star rating, we’re committed to providing you with the highest level of service. Our SLAs give you the confidence to know what to expect and how to maximize the value you get from every service desk request.

Trust in our expertise and let us handle your IT helpdesk needs.

Exceptional IT Helpdesk Services

You deserve IT helpdesk services that meet the highest standards of quality and consistency.

Our contractually guaranteed service levels outline the minimum quality and consistency of our services, giving you complete confidence in the ROI and value you receive.

We follow ITIL standards, ensure all staff is HDI certified, leverage advanced BMC tools, and consistently receive above 97% CSAT responses. With over 300 companies supported across the US, you can trust us to deliver the best IT helpdesk services in Vancouver.

Computers Made Easy Helped Vital Farms Scale From Startup to Public Success

Vital Farms grew from a 7-person team to a 500+ employee brand with help from Computers Made Easy. CME Services built core systems, streamlined workflows, and guided operations through expansion and IPO readiness.

What can I expect from your IT helpdesk in Vancouver?

Expect a swift, reliable response from our IT helpdesk in Vancouver. Our team, with 18 IT technicians on staff, is ready to tackle your IT issues 24/7/365. We guarantee a 15-minute average response time, ensuring your business stays up and running. With over 27 years in business, we’ve got the experience to handle any IT challenge.

How does your IT helpdesk stand out from the rest?

The IT helpdesk service in Vancouver stands apart with a commitment to your success.

Offering a money-back guarantee and a no-obligation opt-out clause, you can have peace of mind in the value you receive. Adherence to industry-leading standards and consistently high customer satisfaction ratings demonstrate a dedication to keeping you focused on what matters most.

Can your IT helpdesk handle my cybersecurity needs?

Absolutely! The Vancouver IT helpdesk provides comprehensive cybersecurity coverage to safeguard your business.

Protection against a wide range of threats, including ransomware, DDoS attacks, and mobile malware, is included. Services encompass IT forensics, cloud security, SIEM services, and penetration testing.

A proactive approach lets you concentrate on your business without worrying about data breaches.

How does your IT helpdesk service align with business objectives?

The IT helpdesk service in Vancouver tailors support to your business goals.

A dedicated Tier-3 certified technician acts as your direct point of contact, ensuring expert problem resolution at all times.

A structured onboarding process quickly implements improvements that align your IT with your business objectives. Support for your success is the top priority.

Can I count on your IT helpdesk services for IT outsourcing?

Absolutely! The Vancouver IT helpdesk service we offer comes as part of our managed service offering and covers all your IT outsourcing needs.

Services range from IT staff augmentation and IT project management to co-managed IT services and industry-specific IT outsourcing. A structured client onboarding process ensures a smooth transition and alignment with your business goals.

Support is available every step of the way.